“Extremely unfriendly staff”
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Personnel extrêmement antipathique
Flooring in Steinsel
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Tiles that inspire desire
German · English · Portuguese · French · Luxembourgish
19 PHOTOS
3.4/5 · 29 Google reviews See the reviews on Google
“Extremely unfriendly staff”
Personnel extrêmement antipathique
“Our experience with the De Cillia team has been exceptional from day one. From the sales team to the on-site builders, everyone played a crucial role in turning what could have been a stressful process into a smooth and positive experience. The sales team’s warmth and patience guided us thoughtfully through the design phase, always ensuring language was never a barrier. The tile installer was particularly outstanding — consistently open to dialogue, attentive to our needs, and proactive in offering advice and solutions. His professionalism and positive attitude truly made a difference. We definitely need more teams like De Cillia on every project! Highly recommended — we would work with them again without hesitation.”
Our experience with the De Cillia team has been exceptional from day one. From the sales team to the on-site builders, everyone played a crucial role in turning what could have been a stressful process into a smooth and positive experience. The sales team’s warmth and patience guided us thoughtfully through the design phase, always ensuring language was never a barrier. The tile installer was particularly outstanding — consistently open to dialogue, attentive to our needs, and proactive in offering advice and solutions. His professionalism and positive attitude truly made a difference. We definitely need more teams like De Cillia on every project! Highly recommended — we would work with them again without hesitation.
“I asked this wonderful company for a quote, for which I had to pay 326.75 euros in advance. Although I provided the tile references, this quote was incomplete and only contained the cost of labor. I asked Mr. Marco De Cillia to draw up a quote that also included the price of the tiles. Despite phone calls, emails and site visits, I only received refusals. Avoid at all costs.”
J'ai demandé un devis à cette formidable entreprise, pour lequel j'ai dû payer 326,75 euros d'avance. Bien que j'aie fourni les références des carrelages, ce devis était incomplet et ne contenait que le coût de la main d'œuvre. J'ai demandé à M. Marco De Cillia d’établir un devis incluant aussi le prix du carrelage. Malgré les appels téléphoniques, les courriels et les visites sur place, je n'ai reçu que des refus. À éviter à tout prix.
“This company takes no responsibility for its mistakes and ignores your complaints. Avoid at all costs.”
Cette société n'assume aucune responsabilité pour ses erreurs et ignore vos plaintes. À éviter à tout prix.
“Stay Away... only care about the money... and see you as worthless if you don't have as much as they do... just sad really”
“Helpful staff. Listened to what I was trying to accomplish and spent time looking for the tiles, for what was a relatively small job...”
“Oh stay away, I work on the construction site where this company is active. They only drink and work little, the work is very bad and they work very slowly. In front of the construction site everything is even full of empty bottles, e.g. beer, port...... sad 😢”
Oh lasst die Finger weg, ich arbeite auf der Baustelle wo diese Firma zugange ist. Die Trinken nur und arbeiten wenig, die Arbeit ist sehr schlecht und sie arbeiten sehr langsam. Vor der Baustelle steht sogar alles voll mit lehren Flaschen zb. Bier ,Porto...... traurig 😢
Mr. Tharra, can you please inform us which site? Thank you
M. Tharra, pouvez vous nous informer quel site s'il vous plait? Merci
“Impeccable service where you can find real wonders and exceptional advice from the sales department”
Un service impeccable où on trouve de vraies merveiles et un conseil exceptionnel du service vente
“Too bad, they didn't finish their work at my place!!! I started calling every day!!! No word from Monsieur Daniel.. and also from the boss's brother who promised to call me in two days!!! Monsieur Cilia... keep your word!!! Why? That's the difference between a man and a male!!! I hope you understood me well... Thank you.”
Dommage,ils ont pas finis leurs travaux chez moi!!!j'ai commencé à téléphoner chaque jour!!! Pas de parole de la part de Monsieur Daniel..et aussi de frère de patron qui m'as promis de m'appeler dans deux jours!!! Monsieur Cilia...tenez votre parole!!! Pourquoi ? C'est la différence entre un homme et un masculin !!! j'espère que vous m'avez bien compris...Merci.
“I'm only giving two in case Marco loses one, he has another”
So estou dando duas caso o Marco perca uma ele tem outra
“The staff is very friendly, and the tiles with good quality.”
“At least one of the staff members does not know the most basic things about tiles ... to avoid.”
Mr. Richter, can you give me the name of the person who welcomed you to our place? Do you have a Quote so that I can find your contact details and choices? Thank you
M. Richter, pouvez vous me donner le nom de la personne qui vous avait accueilli chez nous? Vous avez un Devis afin que je trouve vos coordonnées et choix? Merci
“Extremely unfriendly staff”
Personnel extrêmement antipathique
“Our experience with the De Cillia team has been exceptional from day one. From the sales team to the on-site builders, everyone played a crucial role in turning what could have been a stressful process into a smooth and positive experience. The sales team’s warmth and patience guided us thoughtfully through the design phase, always ensuring language was never a barrier. The tile installer was particularly outstanding — consistently open to dialogue, attentive to our needs, and proactive in offering advice and solutions. His professionalism and positive attitude truly made a difference. We definitely need more teams like De Cillia on every project! Highly recommended — we would work with them again without hesitation.”
Our experience with the De Cillia team has been exceptional from day one. From the sales team to the on-site builders, everyone played a crucial role in turning what could have been a stressful process into a smooth and positive experience. The sales team’s warmth and patience guided us thoughtfully through the design phase, always ensuring language was never a barrier. The tile installer was particularly outstanding — consistently open to dialogue, attentive to our needs, and proactive in offering advice and solutions. His professionalism and positive attitude truly made a difference. We definitely need more teams like De Cillia on every project! Highly recommended — we would work with them again without hesitation.
“I asked this wonderful company for a quote, for which I had to pay 326.75 euros in advance. Although I provided the tile references, this quote was incomplete and only contained the cost of labor. I asked Mr. Marco De Cillia to draw up a quote that also included the price of the tiles. Despite phone calls, emails and site visits, I only received refusals. Avoid at all costs.”
J'ai demandé un devis à cette formidable entreprise, pour lequel j'ai dû payer 326,75 euros d'avance. Bien que j'aie fourni les références des carrelages, ce devis était incomplet et ne contenait que le coût de la main d'œuvre. J'ai demandé à M. Marco De Cillia d’établir un devis incluant aussi le prix du carrelage. Malgré les appels téléphoniques, les courriels et les visites sur place, je n'ai reçu que des refus. À éviter à tout prix.
“This company takes no responsibility for its mistakes and ignores your complaints. Avoid at all costs.”
Cette société n'assume aucune responsabilité pour ses erreurs et ignore vos plaintes. À éviter à tout prix.
“Stay Away... only care about the money... and see you as worthless if you don't have as much as they do... just sad really”
“Helpful staff. Listened to what I was trying to accomplish and spent time looking for the tiles, for what was a relatively small job...”
“Oh stay away, I work on the construction site where this company is active. They only drink and work little, the work is very bad and they work very slowly. In front of the construction site everything is even full of empty bottles, e.g. beer, port...... sad 😢”
Oh lasst die Finger weg, ich arbeite auf der Baustelle wo diese Firma zugange ist. Die Trinken nur und arbeiten wenig, die Arbeit ist sehr schlecht und sie arbeiten sehr langsam. Vor der Baustelle steht sogar alles voll mit lehren Flaschen zb. Bier ,Porto...... traurig 😢
Mr. Tharra, can you please inform us which site? Thank you
M. Tharra, pouvez vous nous informer quel site s'il vous plait? Merci
“Impeccable service where you can find real wonders and exceptional advice from the sales department”
Un service impeccable où on trouve de vraies merveiles et un conseil exceptionnel du service vente
“Too bad, they didn't finish their work at my place!!! I started calling every day!!! No word from Monsieur Daniel.. and also from the boss's brother who promised to call me in two days!!! Monsieur Cilia... keep your word!!! Why? That's the difference between a man and a male!!! I hope you understood me well... Thank you.”
Dommage,ils ont pas finis leurs travaux chez moi!!!j'ai commencé à téléphoner chaque jour!!! Pas de parole de la part de Monsieur Daniel..et aussi de frère de patron qui m'as promis de m'appeler dans deux jours!!! Monsieur Cilia...tenez votre parole!!! Pourquoi ? C'est la différence entre un homme et un masculin !!! j'espère que vous m'avez bien compris...Merci.
“I'm only giving two in case Marco loses one, he has another”
So estou dando duas caso o Marco perca uma ele tem outra
“The staff is very friendly, and the tiles with good quality.”
“At least one of the staff members does not know the most basic things about tiles ... to avoid.”
Mr. Richter, can you give me the name of the person who welcomed you to our place? Do you have a Quote so that I can find your contact details and choices? Thank you
M. Richter, pouvez vous me donner le nom de la personne qui vous avait accueilli chez nous? Vous avez un Devis afin que je trouve vos coordonnées et choix? Merci
“Beautiful choice of tiles, you get good advice there.”
Beau choix de carrelage, on y reçoit de bons conseils.
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