Legal notice and privacy notice

FDA Services Sàrl (hereinafter "FDA Sàrl") is committed to protecting your privacy and ensuring the protection of your personal information. These privacy policies explain the type of personal data we collect and how we use and protect it.

These privacy policies apply to all personal data that you have provided to an FDA Sàrl employee, or that you have entered when creating a user account and that FDA Sàrl is able to process in the course of commercial activities.

FDA Sàrl is responsible for the processing of your personal data.

Data controller

Name: FDA Services Sàrl

Email: info@wedo.lu

Address: 2, Circuit de la Foire Internationale L-1347 Luxembourg

Phone: +352 424511-44

We may change these privacy policies by posting an updated version of these policies. We will give you reasonable notice of any material change.

FDA Sàrl takes data protection seriously. In accordance with the General Data Protection Regulation (GDPR) and the data protection policy implemented in our company, the following five principles form the basis of our approach to protecting your privacy:

1 - Our company will always use your personal data fairly and trustworthily.

2 - You have the right to be clearly informed about how we use your personal data. We are always transparent for you as to what data we collect and how we use it.

3 - If you have concerns about how we use your personal information, we will work with you to resolve them as quickly as possible.

4 - We will take all reasonable steps to protect your information from misuse and to keep them secure.

5 - We respect the GDPR and all applicable regulations for the protection of personal data and cooperate with the Luxembourg data protection authority CNPD.

Implementing your consent

When collecting personal data that do not result from a legal or contractual obligation, FDA Sàrl informs that their transmission is optional and implies, as soon as they are transmitted, consent to their further computerized processing by FDA Sàrl in compliance with these conditions.

In these privacy rules of conduct, your "personal data" means one or more pieces of information that could identify you. This generally includes information such as your name, address, identifiers, profile image, email address, and telephone number, but may also include other information about your past or current business activities. We may collect this information from a variety of sources, including:

• Information you give us directly
• Information you enter yourself
• Information available in the public domain

We use your personal data within the framework of the overall management of the activities of our organisation, i.e.:

• to process the service contracts concluded with you;
• to offer you services;
• to enable the craft enterprises represented on the platform to offer you products and services;
• to manage the settlement of our services as well as your invoices within the framework of our accounting;
• to build up a customer database.

If we collect personal data only for these purposes, we will not store it for longer than necessary to fulfil this purpose, unless we have to keep it for legal reasons. Our CMS gives you direct access to your data, which you can edit or delete yourself.

To protect this data from accidental or malicious destruction, when we delete it from our services, we may not immediately delete any remaining copies of our servers or backup systems.

As a general rule, we do not share your personal data outside FDA Sàrl. However, as part of the management of the represented craft businesses on wedo.lu, we will communicate your data to the FDA ASBL for verification of your membership status which is the prerequisite to your participation on wedo.lu.

We do not transfer any of your personal data to servers outside Europe and we use subcontractors who undertake to keep your data on European territory. In terms of a change in policy, this transfer will be done in compliance with the GDPR and privacy laws and you will be informed.

Wedo.lu is hosted by the following provider:

Hetzner Online GmbH

Industriestr. 25

91710 Gunzenhausen, Germany

www.hetzner.com

Hosting location: Nuremberg, Germany

We take all reasonable precautions to keep your personal data secure and require any third party who handles or processes your personal data for us to do so.

Cookies

Cookies are small text files that can be stored on a website visitor’s computer by their web browser. They allow you to create personal operating settings on the website.

Cookies are used by FDA Sàrl to analyze the use of our website in an anonymous or pseudonymized form and to provide the user with advanced functionality. The use of the website is not possible without cookies. Most browsers are configured to automatically accept cookies. In general, you can prevent cookies from being stored on your hard drive by selecting "Do not accept cookies" in your browser settings. You can also configure your browser to request permission before storing cookies. Finally, you can delete previously set cookies at any time. Please refer to your browser instructions for instructions on how to implement this measure.

Use of Matomo Cloud

Our site uses Matomo Cloud, a web analytics service hosted in the European Union. This service allows us to analyze the use of our website and improve our presence on the Internet. The information collected (anonymized IP address, access time, access duration) is stored exclusively on servers located in the European Union and is not transmitted to third countries.

Matomo Cloud uses cookies to analyze your use of the site. You can prevent the installation of these cookies by configuring your browser accordingly. In this case, however, you may not be able to use all the features of our website.

By using our website, you consent to the processing of data about you by Matomo Cloud.

Use of Google Ads, Google Tag Manager and Google Consent Mode

Our site uses Google Tag Manager and Google Ads (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland) for advertising conversion measurement and personalized advertising. These services only set cookies and process data for advertising purposes (ad_storage, ad_user_data, ad_personalization) after your explicit consent, which is transmitted to Google via Google Consent Mode v2. You can change or withdraw your consent at any time via the cookie management banner.

To learn more about how Google processes data from sites that use its services, see the Google Business Data Responsibility site: https://business.safety.google/privacy/.

Use of your data for information and advertising purposes

In addition to providing our services, we also use your personal information to communicate with you about our marketing offers or promotions and to recommend other services that may be of interest to you. In particular, these offers contain references to new web and online information offers with current processing purposes.

More specifically, we may use your personal information to send you:

• to companies: information by e-mail if you have created a user account;
• to companies and individuals: a newsletter if you have explicitly chosen to receive it on our website or in one of our information emails by clicking on a link indicating that you wish to receive our newsletter.

If you no longer wish to receive information or newsletters from us by e-mail, you may object at any time by contacting us or using the link you find in each of our e-mails or newsletters.

What are your rights?

In accordance with the GDPR, you have the right to:

• ask us for a copy of the personal data we hold about you,
• ask us to correct, update, or delete your personal information from our records, and
• to report any misuse of your personal data to us.