“We received a quote from the company. I wanted to clarify certain aspects of the quote by contacting them. Unfortunately, it was difficult to have a real conversation as the discussion was so challenging. The person on the phone monopolized 80% of the speaking time, even though I was calling to ask my questions. It ended when they told me they wouldn't do the work because my explanations were too vague. On the one hand, I am not a building professional, and on the other hand, it's difficult to provide clear explanations when your interlocutor is constantly talking. Ultimately, the refusal might be a blessing in disguise. I therefore confirm the reviews already submitted by Ms. Dresse and Mr. Panzani.”