“Friendly and competent staff Clean work”
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Nettes kompetes Personnal Saubere Arbeit
Bathroom, Sanitary & Plumbing in Hosingen
Discover the world and feel the facets of natural stone.
German · English · French · Luxembourgish
58 PHOTOS
4.3/5 · 30 Google reviews See the reviews on Google
“Friendly and competent staff Clean work”
Nettes kompetes Personnal Saubere Arbeit
“From the consultation to the order and the installation of our kitchen countertop, everything worked very well. The staff, from the consultation to the personnel who installed our countertop, were all very competent, very friendly, and did a very good job. P.S. I very rarely write reviews, but here I am very happy to write one.”
Von der Beratung über die Bestellung bis zur Montage unserer Küchen Arbeitsplatte, hat alles sehr gut funktioniert. Das Personal bei der Beratung bis zum Personal die unsere Arbeitsplatte montiert haben waren alle sehr kompetent, sehr freundlich und haben eine sehr gute Arbeit geleistet. PS. Ich schreibe sehr selten Bewertungen , aber hier schreibe ich sehr gerne.
“Our kitchen countertop was replaced - 2 craftsmen did it very professionally and in just under 2 hours. They were very friendly, explained exactly what they would do, and afterwards everything was perfectly clean and no mess was to be found. We are very satisfied with their performance!!!”
Mir kruten eis Kicheplack ersat - 2 Handwierker hunn dat ganz professionnell a knapp 2 Stonne gemach. Si ware ganz frëndlech, hu genau erkläert wat se géife maachen an dono war alles tiptop gebotzt a kee Knascht ze fannen. Mir si ganz zefridde mat hirer Prestatioun!!!
“Hello, I must say the two men were very friendly 🙂 and did a top job 👍 my new kitchen looks so beautiful Thank you 😊 and for the gift 🙂 Family Kerschen”
Hallo ich muss sagen die beiden Männer waren sehr freundlich🙂 und haben Ihre Arbeit top gemacht👍 meine Neue Küche sieht so schön aus Danke 😊 und für das Geschenk 🙂 Familie Kerschen
“Advice, sales, planning, installation. Top! 👌”
Beratung, Verkauf, Planung, Aufbau. Top! 👌
“Stonemason contacted and booked by the funeral home, without any quote or validation on my part. Neat work, but if I had been informed of the prohibitive "flat-rate" price for opening and closing a small grave for an urn burial, I would have opted for the competition instead. No commercial gesture on their part despite my request, supposedly "the invoice is closed", but they "possibly" offer me a discount on the inscriptions. In short, small budgets, move along! I understand that a company is there to make money, but this is really taking advantage of grieving people in a delicate financial situation...”
Marbrier contacté et réservé par les pompes funèbres, sans devis ni validation de ma part. Travail soigné, mais si j'avais été informé du prix "forfaitaire" prohibitif pour l'ouverture et la fermeture d'une tombe de petite taille pour inhumation d'une urne, j'aurais plutôt opté pour la concurrence. Aucun geste commercial de leur part malgré une demande de ma part, soi-disant "la facture est clôturée", mais on me propose "éventuellement" un prix sur les inscriptions. Bref, petits budgets, passez votre chemin ! Je comprends bien qu'une entreprise est là pour gagner de l'argent, mais là, c'est vraiment profiter des personnes en deuil et dans une situation financière délicate...
Dear Mr. Lamesch, thank you very much for your feedback. We understand that the costs may come as a surprise to you. However, our prices are based on the services actually rendered and standard market costs. We would like to invite you to visit us in our showroom in Hosingen. There we can explain the cost structure to you transparently and clarify any questions you may have. Our goal is always to offer fair and understandable prices. However, we find it a pity that you gave us a 2-star rating because of the price, even though you were satisfied with the work carried out. Such a rating does not reflect the quality of our performance, but merely your personal price expectation. We are always available for a personal conversation. Sincerely, Your team from Marbrerie Lampertz Stone Designer
Sehr geehrter Herr Lamesch, vielen Dank für Ihr Feedback. Wir verstehen, dass die Kosten für Sie überraschend sein mögen. Allerdings beruhen unsere Preise auf den tatsächlich erbrachten Leistungen und marktüblichen Kosten. Gerne laden wir Sie ein, uns in unserem Showroom in Hosingen zu besuchen. Dort können wir Ihnen die Kostenstruktur transparent erläutern und eventuelle Fragen klären. Unser Ziel ist es stets, faire und nachvollziehbare Preise anzubieten. Allerdings finden wir es schade, dass Sie uns aufgrund des Preises eine 2-Sterne-Bewertung gegeben haben, obwohl Sie mit der ausgeführten Arbeit zufrieden waren. Eine solche Bewertung spiegelt nicht die Qualität unserer Leistung wider, sondern lediglich Ihre persönliche Preisvorstellung. Wir stehen Ihnen jederzeit für ein persönliches Gespräch zur Verfügung. Mit freundlichen Grüßen Ihr Team von Marbrerie Lampertz Stone Designer
“Very friendly and expert installers. Very good work!”
Sehr freundliche und fachkundige Installateure. Sehr gute Arbeit!
“Unloads quickly, polite staff, some speak Portuguese, you can spend the night in the company's parking lot, easy access.”
Descarga rapidamente, pessoal educado, alguns falam português, pode pernoitar no parque da empresa, fácil acesso.
“Still waiting for the quote today. Even after asking again, I still haven't received a quote. If you don't want to carry out what is requested, then tell the client you don't want to do it and that's it, because this is just unprofessional.”
Warden bis haut nach op den Devis. Och nodeems ech nogefrot hun nach ëmmer keen devis krit. Wann een daat nt well ëmsetzen wat een freet dann seet een dem Client das een et nt well maachen an ferdech well dato as just onprofessionell.
Dear Mr. Wergin, After looking at the work to be carried out at your premises and having an internal discussion with the technical department, we have come to the conclusion that we unfortunately cannot carry out the work. We see too great a risk in the preparatory work (sealing + insulation), where we have to assume the warranty. Unfortunately, we failed to inform you of our decision. We would therefore like to apologize to you in all due form. Sincerely
Guten Tag Herr Wergin, Nachdem wir uns bei Ihnen vor Ort die auszuführenden Arbeiten angesehen haben und intern ein Gespräch mit der Technik hatten, sind wir zu dem Schluss gekommen, dass wir die Arbeiten leider nicht ausführen können. Wir sehen ein zu grosses Risiko bei den Vorarbeiten (Abdichtung + Dämmung), wo wir die Gewährleistung übernehmen müssen. Leider haben wir versäumt, Ihnen unsere Entscheidung mitzuteilen. Wir möchten uns deshalb in aller Form bei Ihnen entschuldigen. Hochachtungsvoll
“Terrible customer service - they promised a response three times of “within a week”, I’ve called and emailed with the sales rep multiple times and keep getting told they’ll get back to me (they never do). It’s been two and a half months and I still haven’t been able to place my order because the sales rep won’t provide me the fee quote despite having seen the stone I want in the warehouse and providing the measurements and other details. I literally just wanted to order a slab of stone! I get that my order wouldn’t be their biggest but the slab is leftover from a kitchen and is too small for anything but a table (which is exactly what I needed). I’ve gone to another stone provider in Luxembourg (Steffes).”
The management would like to follow-up on your matter. Could you please send us more details about yourself to r.schmidt@lampertz.lu. Thank you very much.
“Good advice from Mrs. Ewen! A large selection... and no rush! So completely satisfied! After the good advice, the good work followed. This slab is after all 3 meters by 110, the installation was neat and good. Clean work by motivated people. Bravo!”
Gut beroden vun der Madame Ewen! E grousse Choix...a keng Hetz! Also ronderëm zefridden! No der gudder Berodung koum och déi gut Arbescht derbäi. Déi Plaque as ëmmerhin 3 Meter op 110, d'Pose war soignéiert a gut. Eng propper Arbescht vun motivéierten Leit. Bravo!
Thank you very much!
Merci villmools!
“Beautiful products and a top team!!! Thank you for your work. We had a natural stone staircase installed in our new house. We were very well received at the Hosingen showroom (even though we went with a fairly classic choice, it is worth the detour just for the exceptional stones on display). We received all the useful explanations, the pros and cons of each option were well described to us and we were offered exactly the product that met our expectations. For the rest, from measurement taking to installation, nothing to complain about, everything was perfect. We had a small issue at the start of the construction site due to a building construction defect which was quickly managed by the teams and corrective actions were put in place. The final result is perfect, in particular the care taken with our 45-degree cut and the assembly of the steps which was done in the workshop: clean, sharp and flawless. In short, professional work with sublime products. Small nod to the installer who was really very nice ;-)”
De magnifiques produits et une équipe au top!!! Merci pour votre travail. Nous avons fait installer un escalier en pierre naturelle dans notre nouvelle maison. Nous avons été très bien accueillis au showroom de Hosingen (même si nous sommes restés sur un choix assez classique, il vaut le détour rien que pour les pierres exceptionnelles qui sont exposées). Nous avons eu toutes les explications utiles, les avantages et inconvénients de chaque option nous ont été bien décrits et on nous a proposé exactement le produit qui répondait à nos attentes. Pour le reste, de la prise de mesures à la pose, rien à redire, tout était nickel. Nous avons eu un petit souci en début de chantier à cause d'un défaut de construction du bâtiment qui a été rapidement géré par les équipes et les actions correctrices ont été mises en place. Le rendu final est parfait, en particulier le soin apporté à notre découpe à 45 degrés et l'assemblage des marches qui a été fait en atelier : propre, net et sans bavure. Bref, du travail de pro avec de sublimes produits. Petit clin d'oeil au monteur qui était vraiment très sympa ;-)
Hello Mr. Coq Thank you very much for your comment! We are really delighted that you appreciated our work. Looking forward to seeing you again ;-)
Bonjour Monsieur Coq Merci beaucoup pour votre commentaire! Nous sommes vraiment ravis que vous ayez apprécié notre travail. Au plaisir de vous revoir ;-)
“Friendly and competent staff Clean work”
Nettes kompetes Personnal Saubere Arbeit
“From the consultation to the order and the installation of our kitchen countertop, everything worked very well. The staff, from the consultation to the personnel who installed our countertop, were all very competent, very friendly, and did a very good job. P.S. I very rarely write reviews, but here I am very happy to write one.”
Von der Beratung über die Bestellung bis zur Montage unserer Küchen Arbeitsplatte, hat alles sehr gut funktioniert. Das Personal bei der Beratung bis zum Personal die unsere Arbeitsplatte montiert haben waren alle sehr kompetent, sehr freundlich und haben eine sehr gute Arbeit geleistet. PS. Ich schreibe sehr selten Bewertungen , aber hier schreibe ich sehr gerne.
“Our kitchen countertop was replaced - 2 craftsmen did it very professionally and in just under 2 hours. They were very friendly, explained exactly what they would do, and afterwards everything was perfectly clean and no mess was to be found. We are very satisfied with their performance!!!”
Mir kruten eis Kicheplack ersat - 2 Handwierker hunn dat ganz professionnell a knapp 2 Stonne gemach. Si ware ganz frëndlech, hu genau erkläert wat se géife maachen an dono war alles tiptop gebotzt a kee Knascht ze fannen. Mir si ganz zefridde mat hirer Prestatioun!!!
“Hello, I must say the two men were very friendly 🙂 and did a top job 👍 my new kitchen looks so beautiful Thank you 😊 and for the gift 🙂 Family Kerschen”
Hallo ich muss sagen die beiden Männer waren sehr freundlich🙂 und haben Ihre Arbeit top gemacht👍 meine Neue Küche sieht so schön aus Danke 😊 und für das Geschenk 🙂 Familie Kerschen
“Advice, sales, planning, installation. Top! 👌”
Beratung, Verkauf, Planung, Aufbau. Top! 👌
“Stonemason contacted and booked by the funeral home, without any quote or validation on my part. Neat work, but if I had been informed of the prohibitive "flat-rate" price for opening and closing a small grave for an urn burial, I would have opted for the competition instead. No commercial gesture on their part despite my request, supposedly "the invoice is closed", but they "possibly" offer me a discount on the inscriptions. In short, small budgets, move along! I understand that a company is there to make money, but this is really taking advantage of grieving people in a delicate financial situation...”
Marbrier contacté et réservé par les pompes funèbres, sans devis ni validation de ma part. Travail soigné, mais si j'avais été informé du prix "forfaitaire" prohibitif pour l'ouverture et la fermeture d'une tombe de petite taille pour inhumation d'une urne, j'aurais plutôt opté pour la concurrence. Aucun geste commercial de leur part malgré une demande de ma part, soi-disant "la facture est clôturée", mais on me propose "éventuellement" un prix sur les inscriptions. Bref, petits budgets, passez votre chemin ! Je comprends bien qu'une entreprise est là pour gagner de l'argent, mais là, c'est vraiment profiter des personnes en deuil et dans une situation financière délicate...
Dear Mr. Lamesch, thank you very much for your feedback. We understand that the costs may come as a surprise to you. However, our prices are based on the services actually rendered and standard market costs. We would like to invite you to visit us in our showroom in Hosingen. There we can explain the cost structure to you transparently and clarify any questions you may have. Our goal is always to offer fair and understandable prices. However, we find it a pity that you gave us a 2-star rating because of the price, even though you were satisfied with the work carried out. Such a rating does not reflect the quality of our performance, but merely your personal price expectation. We are always available for a personal conversation. Sincerely, Your team from Marbrerie Lampertz Stone Designer
Sehr geehrter Herr Lamesch, vielen Dank für Ihr Feedback. Wir verstehen, dass die Kosten für Sie überraschend sein mögen. Allerdings beruhen unsere Preise auf den tatsächlich erbrachten Leistungen und marktüblichen Kosten. Gerne laden wir Sie ein, uns in unserem Showroom in Hosingen zu besuchen. Dort können wir Ihnen die Kostenstruktur transparent erläutern und eventuelle Fragen klären. Unser Ziel ist es stets, faire und nachvollziehbare Preise anzubieten. Allerdings finden wir es schade, dass Sie uns aufgrund des Preises eine 2-Sterne-Bewertung gegeben haben, obwohl Sie mit der ausgeführten Arbeit zufrieden waren. Eine solche Bewertung spiegelt nicht die Qualität unserer Leistung wider, sondern lediglich Ihre persönliche Preisvorstellung. Wir stehen Ihnen jederzeit für ein persönliches Gespräch zur Verfügung. Mit freundlichen Grüßen Ihr Team von Marbrerie Lampertz Stone Designer
“Very friendly and expert installers. Very good work!”
Sehr freundliche und fachkundige Installateure. Sehr gute Arbeit!
“Unloads quickly, polite staff, some speak Portuguese, you can spend the night in the company's parking lot, easy access.”
Descarga rapidamente, pessoal educado, alguns falam português, pode pernoitar no parque da empresa, fácil acesso.
“Still waiting for the quote today. Even after asking again, I still haven't received a quote. If you don't want to carry out what is requested, then tell the client you don't want to do it and that's it, because this is just unprofessional.”
Warden bis haut nach op den Devis. Och nodeems ech nogefrot hun nach ëmmer keen devis krit. Wann een daat nt well ëmsetzen wat een freet dann seet een dem Client das een et nt well maachen an ferdech well dato as just onprofessionell.
Dear Mr. Wergin, After looking at the work to be carried out at your premises and having an internal discussion with the technical department, we have come to the conclusion that we unfortunately cannot carry out the work. We see too great a risk in the preparatory work (sealing + insulation), where we have to assume the warranty. Unfortunately, we failed to inform you of our decision. We would therefore like to apologize to you in all due form. Sincerely
Guten Tag Herr Wergin, Nachdem wir uns bei Ihnen vor Ort die auszuführenden Arbeiten angesehen haben und intern ein Gespräch mit der Technik hatten, sind wir zu dem Schluss gekommen, dass wir die Arbeiten leider nicht ausführen können. Wir sehen ein zu grosses Risiko bei den Vorarbeiten (Abdichtung + Dämmung), wo wir die Gewährleistung übernehmen müssen. Leider haben wir versäumt, Ihnen unsere Entscheidung mitzuteilen. Wir möchten uns deshalb in aller Form bei Ihnen entschuldigen. Hochachtungsvoll
“Terrible customer service - they promised a response three times of “within a week”, I’ve called and emailed with the sales rep multiple times and keep getting told they’ll get back to me (they never do). It’s been two and a half months and I still haven’t been able to place my order because the sales rep won’t provide me the fee quote despite having seen the stone I want in the warehouse and providing the measurements and other details. I literally just wanted to order a slab of stone! I get that my order wouldn’t be their biggest but the slab is leftover from a kitchen and is too small for anything but a table (which is exactly what I needed). I’ve gone to another stone provider in Luxembourg (Steffes).”
The management would like to follow-up on your matter. Could you please send us more details about yourself to r.schmidt@lampertz.lu. Thank you very much.
“Good advice from Mrs. Ewen! A large selection... and no rush! So completely satisfied! After the good advice, the good work followed. This slab is after all 3 meters by 110, the installation was neat and good. Clean work by motivated people. Bravo!”
Gut beroden vun der Madame Ewen! E grousse Choix...a keng Hetz! Also ronderëm zefridden! No der gudder Berodung koum och déi gut Arbescht derbäi. Déi Plaque as ëmmerhin 3 Meter op 110, d'Pose war soignéiert a gut. Eng propper Arbescht vun motivéierten Leit. Bravo!
Thank you very much!
Merci villmools!
“Beautiful products and a top team!!! Thank you for your work. We had a natural stone staircase installed in our new house. We were very well received at the Hosingen showroom (even though we went with a fairly classic choice, it is worth the detour just for the exceptional stones on display). We received all the useful explanations, the pros and cons of each option were well described to us and we were offered exactly the product that met our expectations. For the rest, from measurement taking to installation, nothing to complain about, everything was perfect. We had a small issue at the start of the construction site due to a building construction defect which was quickly managed by the teams and corrective actions were put in place. The final result is perfect, in particular the care taken with our 45-degree cut and the assembly of the steps which was done in the workshop: clean, sharp and flawless. In short, professional work with sublime products. Small nod to the installer who was really very nice ;-)”
De magnifiques produits et une équipe au top!!! Merci pour votre travail. Nous avons fait installer un escalier en pierre naturelle dans notre nouvelle maison. Nous avons été très bien accueillis au showroom de Hosingen (même si nous sommes restés sur un choix assez classique, il vaut le détour rien que pour les pierres exceptionnelles qui sont exposées). Nous avons eu toutes les explications utiles, les avantages et inconvénients de chaque option nous ont été bien décrits et on nous a proposé exactement le produit qui répondait à nos attentes. Pour le reste, de la prise de mesures à la pose, rien à redire, tout était nickel. Nous avons eu un petit souci en début de chantier à cause d'un défaut de construction du bâtiment qui a été rapidement géré par les équipes et les actions correctrices ont été mises en place. Le rendu final est parfait, en particulier le soin apporté à notre découpe à 45 degrés et l'assemblage des marches qui a été fait en atelier : propre, net et sans bavure. Bref, du travail de pro avec de sublimes produits. Petit clin d'oeil au monteur qui était vraiment très sympa ;-)
Hello Mr. Coq Thank you very much for your comment! We are really delighted that you appreciated our work. Looking forward to seeing you again ;-)
Bonjour Monsieur Coq Merci beaucoup pour votre commentaire! Nous sommes vraiment ravis que vous ayez apprécié notre travail. Au plaisir de vous revoir ;-)
“Very competent! Excellent advice”
Sehr kompetent! Beratung ausgezeichnet
Thank you very much for your positive feedback!
Vielen Dank für Ihr positives Feedback!
“delayed deadlines. this is unacceptable in Europe.”
retardé les délais. c'est inacceptable en Europe.
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