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Automotive & Mechanics by Garage Thommes Heffingen in Heffingen

Garage Thommes Heffingen

Automotive & Mechanics in Heffingen

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2007Founded
HeffingenLocality
The company

Automotive & Mechanics in Heffingen

Renault and Dacia dealership, car sales and maintenance in Heffingen

Garage Thommes Heffingen is a car dealership active since 2007 in the municipality of Heffingen. Official representative of Renault and Dacia brands, it presents itself as much more than just a garage: sales of new and used vehicles, but also a complete workshop for the maintenance and repair of all brands. The team prioritizes quality work and solutions adapted to each client, in a spirit of service and proximity.

  • Sales of new Renault and Dacia vehicles

  • Sales of used vehicles all brands

  • Mechanical repairs and maintenance all brands

  • Bodywork and paint shop

  • Sales of tires and car accessories

  • Vehicle rental

  • Auxiliary technical inspection center

  • Pick-up service (vehicle collection and return)

  • Spare parts store

As an official Renault and Dacia dealership, Garage Thommes combines the guarantee of a manufacturer network with the flexibility and availability of a human-sized garage. Its multilingual team welcomes customers in French, German, Luxembourgish, and Portuguese, providing personalized support from purchase to vehicle maintenance.

Contact the garage for a personalized quote or to discover available vehicles.

Your contacts

Michel GrünDirector (M)

Specialities in Automotive & Mechanics

  • Vehicle Sales (new & used)
  • Car Accessories
  • Auto Body & Paint
  • Car Dealership
  • Car Mechanics & Maintenance
  • Vehicle Cleaning & Detailing
See all 8 specialities
  • Tire Service
  • Commercial Vehicles

Certifications & labels

  • Fédération des Artisans Fédération des Artisans
  • Fédération des Distributeurs Automobiles et de la Mobilité (FEDAMO) Fédération des Distributeurs Automobiles et de la Mobilité (FEDAMO)

Spoken languages

French · English · German · Luxembourgish · Portuguese

Portfolio

The work of Garage Thommes Heffingen

4 PHOTOS

Google reviews

What its clients say

4.5/5 · 181 Google reviews See the reviews on Google 

1 out of 5 Google review

“Ordered something for my car there 2 times, 2 times not contacted by them. Apparently they are not interested in selling anything”

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2 mol eppes fir mein Auto do bestallt, 2 mol net vun hinnen kontaktéiert gin. Anscheinend sin se net drun interesséiert eppes ze verkafen

Response from the owner

Hello Jean-Claude Schmitz, We are sorry that your visit to our dealership did not bring full satisfaction. This is not the level of service we aim for. Sincerely,

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Bonjour Jean-Claude Schmitz, Nous sommes désolés que votre passage au sein de notre concession n’est pas trouvé pleine satisfaction. Ce n’est pas le niveau de service que nous visons. Cordialement,

Jean-Claude Schmitz
5 out of 5 Google review

“Super nice people working there! I can only recommend this professional garage!”

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Super fein bouwen dei do schaffen! Professionnel Garage kann ech nemmen empfehlen!

Response from the owner

A big thank you for this great feedback and for your recommendation! We are extremely pleased to hear that you are so satisfied with our service and our team. Your satisfaction and trust are our greatest motivation. We wish you a safe journey and look forward to welcoming you back soon! Garage Thommes

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E grousse Merci fir dëse super Feedback a fir Är Recommandatioun! Et freet eis enorm ze héieren, datt Dir mat eisem Service an eisem Team esou zefridde sidd. Är Zefriddenheet an Äert Vertrauen sinn eise gréissten Usporn. Mir wënschen Iech eng gutt Fahrt a freeën eis, Dir geschwënn erëm bei eis begréissen kënnen! Garage Thommes

Guillaume
5 out of 5 Google review

“During our holiday, we were faced with a broken air hose on the car engine. Called several garages, but here they were understanding and immediately made time to help me. Good explanation of the problem, the next day when the part arrived they called me immediately so I could come for the repair, and within an hour it was repaired and the holiday could continue in peace! I would definitely recommend this company. Even got coffee while waiting.”

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Tijdens vakantie geconfronteerd met kapotte luchtslang van de auto motor diverse garages gebeld, maar hier hadden ze begrip en direct tijd (gemaakt) om mij verder te helpen. Goede uitleg over het probleem, volgende dag toen onderdeel binnen was direct gebeld dat ik kon komen voor de reparatie en binnen een uur was het weer gerepareerd en kon de vakantie in alle rust verder gaan! Ik zou de bedrijf zeer zeker aanbevelen. Kreeg zelfs koffie tijdens het wachten.

Response from the owner

Hello Kajo Pepping, Thank you for your review. We are happy to see your satisfaction. The whole team is grateful for your trust and loyalty. Sincerely,

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Bonjour Kajo Pepping, Nous vous remercions pour votre avis. Nous sommes heureux de constater votre satisfaction. Toute l’équipe est reconnaissante pour votre confiance et fidélité. Cordialement,

Kajo Pepping
5 out of 5 Google review

“very friendly welcome; excellent service; highly recommended”

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accueil très gentil; excellent service; à recommander

Response from the owner

Hello Romain Handwerk, Thank you for your review. We are happy to see your satisfaction. The whole team is grateful for your trust and loyalty. Sincerely,

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Bonjour Romain Handwerk, Nous vous remercions pour votre avis. Nous sommes heureux de constater votre satisfaction. Toute l’équipe est reconnaissante pour votre confiance et fidélité. Cordialement,

Romain Handwerk
5 out of 5 Google review

“The best workshop ever! Very competent and friendly staff. Highly recommended. Here you still feel valued as a customer.”

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Die beste Werkstatt überhaupt! Sehr kompetente und freundliche Mitarbeiter. Nur zu empfehlen. Hier fühlt man sich als Kunde noch wertgeschätzt.

Response from the owner

Hello Luc Hopp, Thank you for your review. We are happy to see your satisfaction. The whole team is grateful for your trust and loyalty. Sincerely,

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Bonjour Luc Hopp, Nous vous remercions pour votre avis. Nous sommes heureux de constater votre satisfaction. Toute l’équipe est reconnaissante pour votre confiance et fidélité. Cordialement,

Luc Hopp
5 out of 5 Google review

“Always served in a friendly and competent manner”

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Emmer frëndlech an kompetent servéiert

Response from the owner

Thank you very much for this positive feedback! We are pleased to hear that you have always been served in a friendly and competent manner by us. That is our standard. Garage Thommes

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Villmols Merci fir dëse positive Feedback! Et freet eis ze héieren, dass Dir ëmmer frëndlech an kompetent bei eis servéiert gi sidd. Dat as eisen Usproch. Garage Thommes

Ronald Gedink
5 out of 5 Google review

“Served competently and very friendly. You feel like part of the whole ,”

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Kompetent und sehr freundlich bedient. Man fühlt sich als Teil vom Ganzen ,

Response from the owner

Thank you very much for this positive review. We are extremely pleased that you felt competently and very friendly served by our team. We attach great importance to our customers having a pleasant experience and feeling welcome with us. Garage Thommes

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Vielen herzlichen Dank für diese positive Bewertung. Es freut uns außerordentlich, dass Sie sich von unserem Team kompetent und sehr freundlich bedient fühlten. Wir legen großen Wert darauf, dass unsere Kunden eine angenehme Erfahrung machen und sich bei uns willkommen fühlen. Garage Thommes

Marie-Paule Gerson
5 out of 5 Google review

“Great team and service!”

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Super Team und Service!

Response from the owner

Thank you very much for your great review! See you soon at our dealership! Garage Thommes

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Villmools Merci fir Är flott Bewäertung! À bientôt dans notre concession ! Garage Thommes

Carine Hauswirth
1 out of 5 Google review

“Motivated by the positive reviews, I then ordered a new car from this garage. One should support small garages, after all. However, due to a lack of communication, several things already went wrong with that. It can happen. Afterwards, I went to the workshop with 4 different cars: every single time it was a catastrophe again: for 2 of them, it was even safety-relevant! Of course, I complained in writing, even by registered letter, but nobody cared! Conclusion... no idea where the positive reviews come from, but I have never experienced such a lamentable garage in 40 years as a Renault customer. Too bad that Garage Gelz in Steinfort no longer exists...”

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Motiveiert duerch dei positif Bewertungen, hun ech dann mol en neien Auto an där Garage bestallt. Et soll een jo kleng Garagen ennerstetzen. Duerch en Mangel un Kommunikatioun ass awer schon bei dem verschiddenes schiefgaangen. Kann jo mol viirkommen. Duernoo sin ech nach mat 4 verschiddenen Autoen an den Atelier gefuehr: All Keiers erem Katastroof: Bei 2 dervunner esouguer secherheetsrelevant! Natiirlech hun ech schreftlech reklameiert, esouguer mat ageschriwenem Breif, daat huet awer keen interesseiert! Fazit...keng Ahnung, wou dei positif Bewertungen hiirkommen, awer ech hun nach nie esoueng lamentabel Garage erlierft an 40 Joer Client bei Renault.Schued datt et den Garage Gelz zu Stengefort net mei gett...

Response from the owner

Hello. Thank you very much for sharing your review. We are sorry to hear that you had a less than positive experience with our services. We understand the importance of meeting our customers' expectations and we take your feedback very seriously. We would like to have the opportunity to discuss this in more detail with you and see how we can rectify the situation. Could you please contact us by email at marketing.lux@autosphere.lu so that we can discuss it? Once again, thank you for your feedback. We appreciate the time you took to share it and we hope to have the opportunity to regain your trust. See you soon at our dealership! Garage Thommes

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Bonjour. Merci beaucoup d'avoir partagé votre avis. Nous sommes désolés d'apprendre que vous avez eu une expérience moins positive avec nos services. Nous comprenons l'importance de répondre aux attentes de nos clients et nous prenons vos commentaires très au sérieux. Nous aimerions avoir l'occasion d'en discuter plus en détail avec vous et de voir comment nous pouvons rectifier la situation. Pourriez-vous s'il vous plaît nous contacter par email via marketing.lux@autosphere.lu afin que nous puissions en discuter ? Encore une fois, merci pour vos commentaires. Nous apprécions le temps que vous avez pris pour les partager et nous espérons avoir l'opportunité de regagner votre confiance. À bientôt dans notre concession ! Garage Thommes

atego823v8
5 out of 5 Google review

“One of the best garages for cars. Very friendly, honest, reliable and cheap. From purchase to repair. Heffingen and Mersch are both highly recommended.”

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Eine der besten Garagen für das Auto. Sehr freundlich, ehrlich, zuverlässig und günstig. Vom Kauf bis zur Reparatur. Heffingen und Mersch sind beide sehr zu empfehlen.

Response from the owner

Thank you very much for your great review! We are very pleased to read that you are so satisfied with our service – from purchase to repair. We will gladly pass on your praise to our teams in Heffingen and Mersch. See you soon at our dealership! Garage Thommes

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Vielen Dank für Ihre großartige Bewertung! Es freut uns sehr zu lesen, dass Sie mit unserem Service – vom Kauf bis zur Reparatur – so zufrieden sind. Wir geben Ihr Lob gerne an unsere Teams in Heffingen und Mersch weiter. Bis bald in unserem Autohaus! Garage Thommes

Kai Trampert
5 out of 5 Google review

“Great service. Everything is perfect.”

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Super Service. Alles bestens.

Response from the owner

Hello, A big thank you for your positive feedback! We are delighted that our service met your expectations. Your satisfaction is our greatest reward! The Garage Thommes Team

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Bonjour, Un grand merci pour votre retour positif ! Nous sommes ravis que notre service ait été à la hauteur de vos attentes. Votre satisfaction est notre plus belle récompense ! L'équipe Garage Thommes

Urso Franco
5 out of 5 Google review

“Garage to recommend”

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Garage à recommander

Response from the owner

Thank you for your positive review of your recent experience with us! Garage Thommes See you soon at our dealership!

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Nous vous remercions de votre avis positif sur votre expérience récente avec nous ! Garage Thommes À bientôt dans notre concession !

Marc Brandenburger
Contact details

Address & official information

Address

92, OP DER STROOSS
L-7650 Heffingen

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