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Automotive & Mechanics by Garage Kremer in Mersch

Garage Kremer

Automotive & Mechanics in Mersch

4.2 out of 5 verified Verified profile This profile is verified. Learn more Verified in October 2026
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1986Founded
MerschLocality
The company

Automotive & Mechanics in Mersch

Official car dealer of the KIA and SUBARU brands. Official SAAB repairer

Welcome to Garage Kremer, your KIA and SUBARU dealer and official SAAB repairer


At Garage Kremer, our mechanics are highly trained in the maintenance and repair of all types of vehicles so that you can drive safely. They are also ready to offer you body and paint services as well as pick-up service if you don’t have time to bring your car back to us.


We offer all the classic garage services such as brakes, oil changes, tires, exhausts, etc., bodywork for all makes, dent removal, sanding, straightening, undercarriage adjustments, air conditioning maintenance and repair, windshield replacement, spray painting, complete overhaul with oil change, and many other services.


And whatever type of car part or accessory you need (GPS, radio CD...) you will find it here. For the sales service, Garage kremer offers exceptional rates for diplomats and professionals.


Come and test the new KIA and SUBARU brands exclusively at Garage Kremer. Don’t forget that we offer you new cars as well as used cars for sale or rent.


If you are still not sure which car you want to buy, come and visit us, our staff will give you all the information you need and help you make your choice. Call us to ask for a free estimate with very competitive prices


At Garage Kremer we will be entirely at your service. We will guarantee you a quality service and an approved after-sales service of the three brands. We look forward to welcoming you, taking care of your car... or offering you the car of your dreams!


See you soon!

Your contacts

Philippe MerschAdministrative manager (M)
Carlo NickelsTechnical manager (M)
Georges KipgenCommercial manager (M)

Specialities in Automotive & Mechanics

  • Car Dealership

Certifications & labels

  • Fédération des Artisans Fédération des Artisans

Spoken languages

French · English · German · Luxembourgish · Portuguese

Portfolio

The work of Garage Kremer

9 PHOTOS

Google reviews

What its clients say

4.2/5 · 165 Google reviews See the reviews on Google 

2 out of 5 Google review

“I've been waiting for two months for a response to my problem on my EV3. In the meantime, I solved the problem myself after another Kia garage gave me a tip....”

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Ca fait deux mois que j´attends une reponse a mon probleme sur mon EV3.Entretemps j´ai resolu le probleme moi-meme apres qu un autre garage Kia máit donne un tuyeau....

Response from the owner

Hello, I invite you to contact me in order to understand the situation. Thank you

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Bonjour, je vous invite à me contacter afin de comprendre la situation. Merci

fabe
5 out of 5 Google review

“I would like to congratulate the garage staff, whether the mechanics or the reception staff. Remarkable work and service, and they are attentive to the customer's needs. I highly recommend this garage. Vehicle returned to the customer in a clean condition. Thank you.”

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Je souhaiterais féliciter le personnel du garage, que se soit les mécaniciens ou le personnel de la réception. Travail et service remarquable et ils sont attentifs aux besoins du client. Je recommande vivement ce garage. Remise du véhicule au client en état propre. Merci.

Miguel Martins Carvalho
5 out of 5 Google review

“A great garage, a great team”

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Eng super Garage, super Equipe

Marc Witkowsky
5 out of 5 Google review

“I have been a customer of Garage Kremer for 11 years. The service has always been excellent, regardless of the contact person. Thank you to all the staff for their dedication.”

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Je suis client du Garage Kremer depuis 11 ans. Le service a toujours été excellent, quel que soit l'interlocuteur. Merci à tout le personnel pour son dévouement.

Zoica Arencibia Gomez
1 out of 5 Google review

“very poor and unfriendly service. Garage Kremer refuses services guaranteed by KIA warranty!! This is a breach of contract and outrageous. They made my wife and child wait for 2 hours without doing anything at all to the car. It also seems to me that they can't get their paperwork straight. Technically, they are overwhelmed by the new generation of vehicles and prefer doing brakes and oil changes rather than updates or digital troubleshooting.”

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sehr schlechter und unfreundlicher Service. Garage Kremer verweigert von KIA Garantie zugesicherte Dienstleistungen!! Das ist Vertragsbruch und unverschämt. Die haben meine Frau mit Kind 2 Stunden warten lassen ohne auch nur irgend was am auto zu machen. Mir scheint auch als würden die ihr Papierkram nicht hin kreigen. Fachlich sind die überfordert mit der neuen Generation an Fahrzeugen und machen lieben Bremsen und Ölwechsel als Updates oder digitale Fehlerbehebung.

Response from the owner

Read our reply under Viviane Reusch thank you

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Lire notre réponse sous Viviane Reusch merci

Jaakes Hoffmann
1 out of 5 Google review

“Very motivated and committed in sales. After-sales service: a clear catastrophe. Quite disrespectful. For me a NO-GO, selling and for everything else leaving you in the dark or even making you wait 2 hours with a baby during a garage appointment, letting you know you can take the car back and in the end having repaired nothing at all! But you have to read this information yourself in the vehicle's error messages. Communication: poor Which means in this case, you are allowed to leave the garage with a broken indicator. Explanation from the garage: there are still issues with the warranty. This was not the first poor after-sales service. For the 3rd time, I am allowed to leave the garage with error messages. The car is not even a year old. A complaint has been filed on my part with Kia. It is not okay to sell diligently and then dodge warranty cases or prefer to push them onto private insurances. And that too in this disrespectful manner. I really hope that other dissatisfied customers will also pass on feedback about the service to Kia!!”

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Sehr motiviert und engagiert im Verkauf. Service apres vente: eine klare Katastrophe. Ziemlich respektlos. Für mich ein NOGO, verkaufen und für alles weitere einen im Unklaren lassen oder auch mal während einem Garagentermin 2Stunden mit Baby warten lassen, Bescheid geben man kann das Auto wieder mitnehmen und im Endeffekt dann doch nichts repariert zu haben! Diese Info muss man aber selber in den Fehlermeldungen des Fahrzeugs erlesen. Kommunikation: schlecht D.h. in diesem Fall, man darf die Garage mit kaputten Winker verlassen. Erklärung seitens der Garage: es gibt noch Probleme mit der Garantie. Dies war nicht der erste schlechte après vente Service. Zum 3. Mal darf ich mit Fehlermeldungen die Garage verlassen. Das Auto ist noch kein Jahr alt. Es wurde meinerseits eine Beschwerde bei Kia eingereicht. Es ist nicht ok fleissig zu verkaufen und sich dann vor Garantiefällen zu drücken oder sie lieber auf private Versicherungen zu schieben. Und das auch noch auf diese respektlose Art und Weise. Ich hoffe sehr, dass auch andere unzufriedene Kunden, ein Feedback des Services bei Kia weiterreichen!!

Response from the owner

Dear customer, your message is misleading. Our After Sales Service is not at fault at all. Indeed, as long as you do not settle your invoice dating back more than 6 months and for more than €10,000, we will not work on your car. This is by no means a refusal of warranty. Counting on your prompt payment and understanding. Philippe Mersch

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Cher client, votre message induit en erreur. Notre Service Après Vente n'est pas du tout en cause. En effet, tant que vous ne réglez pas votre facture datant de plus de 6 mois et de plus de 10.000€, nous n'interviendrons pas sur votre voiture. C'est en aucun cas un refus de garantie. Comptant sur votre prompt règlement et compréhension. Philippe Mersch

Viviane Reusch
4 out of 5 Google review

“The service was ok. After the test drive, however, the mirror was scratched. I only noticed it the next day though. Can't prove anything.”

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Revisioun wor ok. No der Prouffahrt wor awer de Spigel Geschréibst. Ass mir awer réicht den Dag drop opfefall. Kann näicht beweisen.

jim “jim”
1 out of 5 Google review

“Terrible service. Total lack of communication. Nobody answers emails at this company. Or takes responsibility for work done wrong endangering customers’ life. I’m the owner of a Kia Niro that we bought roughly 4 years ago. When I took the car to the first Technik Control and to our great surprise the car didn’t pass the control and it wasn’t a small thing: it’s a major problem because Garage Kremer mounted my wheels incorrectly when I bought it 4 years ago we paid 444,44+ taxes for the all-seasons Goodyear tires. Wrongly mounted putting in peril our life. If only we had checked and reviewed the car… we would have found? Well again no because we have had 3 yearly revisions with Kremer Garage and they weren’t very thorough, nobody checked their own wrong work was wrongly finished. They costed 228€ in 2022, 409,57€ in 2023, 321,21€ in 2024. 37€ SECOND INSPECTION Hours of waiting for them and paying for what? Each time the air in the tires was checked. So far you haven’t taken any responsibility for the costs and you haven’t answered our emails. AVOID AT ALL COSTS THIS PLACE.”

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Terrible service. Total lack of communication. Nobody answers emails at this company. Or takes responsibility for work done wrong endangering customers’ life. I’m the owner of a Kia Niro that we bought roughly 4 years ago. When I took the car to the first Technik Control and to our great surprise the car didn’t pass the control and it wasn’t a small thing: it’s a major problem because Garage Kremer mounted my wheels incorrectly when I bought it 4 years ago we paid 444,44+ taxes for the all-seasons Goodyear tires. Wrongly mounted putting in peril our life. If only we had checked and reviewed the car… we would have found? Well again no because we have had 3 yearly revisions with Kremer Garage and they weren’t very thorough, nobody checked their own wrong work was wrongly finished. They costed 228€ in 2022, 409,57€ in 2023, 321,21€ in 2024. 37€ SECOND INSPECTION Hours of waiting for them and paying for what? Each time the air in the tires was checked. So far you haven’t taken any responsibility for the costs and you haven’t answered our emails. AVOID AT ALL COSTS THIS PLACE.

MJosé Cortés
1 out of 5 Google review

“The paint service leaves much to be desired, and the reception is even worse. They try to hide the problems of the car itself, instead of resolving the warranty issue.”

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Le service de peinture laisse à désirer, et la réception est encore pire. Ils tentent de masquer les problèmes de la voiture elle-même, au lieu de régler le problème de garantie.

Filipe Sa
5 out of 5 Google review

“Just bought a 2025 Forester Premium—overall, a very positive experience. The sales representative was professional, patient, and helpful, and I received prompt responses to all my questions. The delivery was on time and well-coordinated. The only drawback is that the car didn’t come with an English user manual, and there’s no English guide available for the onboard system.”

Z YANG
5 out of 5 Google review

“An experience that was only positive thanks to the kindness of Mrs Sylvie Muller and the general atmosphere.”

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Une expérience que positive grâce à la gentillesse de Mme Sylvie Muller et à l'ambiance générale.

Elvir Skoko
1 out of 5 Google review

“Salesperson polite and competent, until the delivery of the vehicle. The negative points mentioned are not all due to Garage Kremer, but also to KIA itself: - delayed delivery - no user manual, no service booklet - written promised €100 credit on the handed-over card not credited even after numerous complaints - insurance not transferred from the traded-in car. In short: a catastrophe”

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Verkäufer höflich und kompetent, bis zur Auslieferung des Fahrzeugs. Die negativ angeführten Punkte sind nicht alle auf Garage Kremer, sondern auch auf KIA selbst zurückzuführen: - verspätete Lieferung - keine Gebrauchsanweisung, kein Wartungsheft - schriftlich versprochene 100 € Guthaben auf der ausgehändigten Karte auch nach zahlreichen Reklamationen nicht gutgeschrieben - Versicherung nicht vom in Zahlung gegebenes Auto überschrieben. Kurz gesagt: eine Katastrophe

Arsène Nickels
Contact details

Address & official information

Address

24, Allée John W. Léonard
L-7526 Mersch

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