GABBANAelcom

“I tried to reach this company for 48 hours on the 'hotline' for an urgent plumbing breakdown. Finally, a gentleman speaking Luxembourgish called me back 2 days after my first call and I was treated with such arrogance that I decided to entrust the job to another provider. In short: a horror experience. Never again!”

Tempo SchwankungNovember 2026

“Paid estimate but good job in the end. Fast and efficient!”

Frédéric CombetAugust 2026

“If they work the way they drive, it must not be pretty to watch. This morning on the n52, in France, at not even 6 a.m., a van branded with the company name overtook me and pulled back in about a meter in front of me to take the exit at the last moment, driving over the chevron markings. Looking at the comments, this is not the first time this has happened, we are sick of drivers who put other people's lives in danger. Plus, with a branded company van, you really have to be stupid to drive like that. Very bad company image”

Nébule HachJuly 2026

“Very expensive for what they offer Lack of communication and clarity”

Evangel SpartakusJune 2026

“They are amateurs and try to find any possible way to overcharge you No clear pricing and not polite client service Avoid”

NJune 2026

“Now that the heating is broken and the temperatures outside are anything but warm, we have to freeze and take cold showers. Thank you very much for that”

Johnny AnelliMay 2026

“Top”

Andy Valdino Delgado MonteiroApril 2026

“Had an unexpected boiler/heating issue and they arranged visit in couple hours after my initial email. Technician idintified the issue and provided a precise solution promptly. Already have a maintenance contact with them and super happy both with maintenance and one-off visit.”

OzturkJanuary 2026

“I would like to bring to your attention dangerous behavior by one of your drivers this morning, 27/01/2026. After overtaking me, this driver abruptly pulled back into my lane, cutting me off. When I flashed my headlights to signal the danger of his maneuver, he deliberately braked several times, seemingly wanting to cause a collision. All this just to gain one place in traffic that was already saturated. This type of attitude is not only unacceptable, but also extremely dangerous. I would like to remind this driver that he represents the GABBANA company when he is driving your vehicle. Such behavior sends a particularly negative image of your company. I therefore invite the management of GABBANA to remind this employee of the importance of respecting safety and good driving on the road, in order to preserve the reputation of your company. Please find attached the photo of the van in question.”

Robert THILLJanuary 2026

“Our boiler having given up the ghost after 37 years of good service, we called on three well-known companies, including this one, for its replacement. Gabbana was the only company combining service, a clear estimate and fair prices. Their team was truly an excellent team and the work was completed almost (to within 1 day) on time. If I had to find a downside, I would just say that the discount for a loyal customer could have been more generous. And that their team is incompetent when it comes to managing the app used to control the pump remotely. The pump has now been installed for 7 months and I am still waiting for a solution. A pity to spoil such beautiful work in this way.”

Jean-Marc PeetersJanuary 2026

“I don’t usually leave negative reviews, but this experience was the final straw. I’ve used Gabbana multiple times, including a major house renovation, and the issues have been consistent: slow progress, mistakes, and poor communication. After giving them another chance this year for small works, nothing had improved. Communication dragged on for months, and workers repeatedly arrived without the correct equipment, causing further delays and rescheduling. Overall, unreliable and inefficient. I would not use their services again.”

Honest Review by JamesDecember 2025

“Cuts you off, calmly throws his cigarette butt on the road”

Raymond DesprogesSeptember 2025

“Great company! Takes the time to listen to customers, and to provide them with the best possible explanations, as well as being very respectful with its employees!”

Bruno RibeiroJune 2025

“Don't buy from them, not only do they sell air conditioners that don't work, but they also don't take responsibility. More than a week without heating.... it's -7 outside”

duped 82January 2025

“I would like to report dangerous behavior by one of your workers in Esch sur ALZETTE on December 7, 2024 at 3:30 p.m. rue jean pierre Michels 30 km/h zone, license plate sk 48... and something, vehicle number 80. He overtook me like a madman and almost caused an accident. I followed him, he headed towards the A4 motorway, route de Luxembourg, without respecting the authorized 50km/h. So this kind of behavior is unacceptable. If you know who it is, you can let him know that an accident can happen quickly and maybe one day there will be injuries or deaths because of his stupidity”

Daniel YungDecember 2024

“I agree with the bad reviews: it's a disaster. Much better in the Grand Duchy”

ArmandSeptember 2024

“If I could rate this company with zero, I would. Most of the technicians are qualified, but the customer service from an administrative and management point of view is appalling. They do not answer emails nor phone calls and whenever an inquiry is raised it takes months or even years for them to clarify the issues and send the right team to get things fixed. Don’t even think about escalating an issue with them due to their lack if response or things not getting fixed after many months, as there is a lack of respect towards individual customers as you will encounter an arrogant attitude from their managers. It will save you time and energy if you can avoid this company.”

Angelina C.July 2024

“AVOID Technically apt, however, negligent accounts keeping and appalling customer service, specially if client is an individual/family and not a company. AVOID”

Pablo ImazJune 2024

“This after-sales service is simply to be avoided. There is no customer follow-up, no telephone response, just an endless wait. Good luck to this company, they will need it.”

Roland BESTGENMay 2024

“Company with no respect, allowing themselves to hang up on the person they are talking to! Sad to see this in 2024...”

Ludo MichMay 2024

“Absolutely avoid. Contact abysmal. Staff overwhelmed and arrogant. Do not keep appointments. After a repair of the fan of a heat pump (3.5 hours!!), nothing worked anymore”

Guy HastertJanuary 2024

“worse service ever. They do not reply to any mail, phone call or contact from their website. Even to requests done through their employees and this in the period under guarantee, I cannot imagine after.”

Ruth Pans suarezDecember 2023

“Disappointing: we had requested a quote for the installation of a toilet: no response to date.”

Roundrock productionsDecember 2023

“The van with the license plate N 36 thinks it has priority everywhere and then gets stupid and cheeky. All respect, great advertising!”

TIM LUGENNovember 2023

“business absolutely to avoid!! The employees are, except the boss, not capable of detecting problems nor to repair them. Our heating system broke down and this business needed 11!! Interventions at our home (where we had to take vacation from work) arriving often too late and often for nothing (because they didn’t know what to do). Moreover, they are very expensive for the bad service they give. We paid over 2 000 euros so that our heating systeme broke down 1 month after the « repair » and they had to come for a 12t time to look again after it. Now it works (fingers crossed). The boss (not the owner of gabbana) is a bit more capable but he was really unfriendly, didn’t show any interest in our loss of time, said to us that he does not care that we had to take 11 times vacation at work (and that FOR NOTHING!)…so absolutely to AVOID!”

sarah ferrariMarch 2023

“After calling 9 companies, they were the only ones who came to help us.. The technician came at 9:00 PM, a super friendly person, very professional - he explained everything to us and left everything clean and tidy.. He saved our lives because it was snowing outside.. Finally a company that says they do 24/7 emergency service and it's true..”

Filipa SoutoJanuary 2023

“In October 2021, Gabbana performed a boiler maintenance at my home. Its worker told me when the maintenance was done that the boiler worked well. The boiler however broke down on the very first day after the maintenance. Gabbana had to return to my home four times more during October to finally solve the problem, during which my home either had no heating or no hot water. Gabbana presented me a bill of over 1000€. I asked for a reduction, as Gabbana appeared not to have performed the maintenance well and should share responsibility. Gabbana however only explained its point of view, did not reply to my queries and simply insisted that I pay the bill in full! Such a company does not deserve clients' trust.”

Ming-Yee HsuAugust 2022

“I highly recommend this place Efficient service, by professionals, From the office to the repair service, very good care, The work was carried out, compliant and in the shortest possible time.”

Nadia Kalac FlorentinJune 2022

“The worst company I have ever encountered, they left us for 4 days without heating and they still don't know when the damage will be repaired !!”

Kostandinos MejdaniJanuary 2022

“Burner broken down, nobody comes, despite a maintenance contract with them. On the phone they give us the runaround for 2 days, telling us that nobody is available and that some technicians are on sick leave. No doubt to go do some undeclared work in France, they are good at that, very good indeed, and with the company van, Shameful, what is the management doing??? To be avoided.”

Den’sDecember 2021

“The short fat French guy is the best in the company!!!”

Diogo MaurícioJuly 2021

“We've had the need to call on their services at least three times in the past couple of months. The staff are very quick to respond, helpful and go above and beyond. They've even put us in touch with another reputable company for other jobs we needed done that weren't part of their services. The best customer service I've had in Luxembourg. Highly recommended.”

Christel & Jon LovellJanuary 2021

“courteous staff on the road, especially near the Metz sector, contrary to popular belief”

PaulSeptember 2020

“During the maintenance of our oil heating, the technician had a problem sealing the line from the filter. He said he would come back to fix the problem. Until then, the heating oil dripped into a bucket we provided. During the work, heating oil had already spilled onto the floor and we had to clean the floor ourselves. Furthermore, an expansion vessel we ordered was forgotten to be delivered and installed. The technician also asked us if he could wash his hands, which were smeared with heating oil, at our place. We find it very unprofessional that the company Gabanna does not provide its people with gloves or washing facilities. Unfortunately, we cannot recommend this company.”

Oswald SchwallMay 2020

“Before, it used to be quite ok as service. Now, unfortunately, we had several negative experiences; not showing up for 2 appointments and even forgetting to include the 3rd one in their schedule. Totally disappointed, as we feel they don’t even care. We hope that they will improve quickly.”

Carolina GuerraNovember 2019

“Very good company, we learn a lot of things”

Bruno FrileuxNovember 2019

“No answer since a month.”

Pavol DerkayMay 2019

“Very professional”

Cedric SwierzynskiJanuary 2019

“Very good service, deadline respected, price as well...I recommend”

Opaly’s ThionvilleJanuary 2019

“Good company”

Dan DominguesOctober 2018

“Great company, extremely professional.”

NassRJune 2018

“The service is deplorable. They forget appointments, they are expensive and rude. I have already collected several bad experiences with them.”

Jaime CantosApril 2018

“Crazy drivers on the road between Thionville and Luxembourg, overtaking like crazy and allowing themselves to give the middle finger while overtaking. One star without hesitation, since that's enough not to choose them. UPDATE: Again today a Gabbana van between Thionville and Hettange tailgating at 25cm behind and turning left at the entrance of Hettange, not hesitating to drive over the traffic island to get through. Deplorable brand image.”

Frédéric MoraMay 2017