“No reaction to my request!”
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Aucune réaction à ma demande!
Roofing & Timber Frame in Wellenstein
Roofing works and installation of photovoltaic panels in Wellenstein
De Klengen Daachdecker is your trusted partner for all roofing and covering works in Luxembourg.
Since 2015, we have been carrying out roofing work in compliance with current quality and safety standards.
In addition to roof construction and renovation, we offer cleaning, painting, insulation, sheet metal work, installation of roof windows, pergolas, and verandas. We also specialize in photovoltaic installations and collaborate with qualified electricians.
Our experienced team is at your disposal to meet all your roofing and covering needs, whether you are a private individual or a professional.
French · English · German · Luxembourgish
15 PHOTOS
3.1/5 · 15 Google reviews See the reviews on Google
“No reaction to my request!”
Aucune réaction à ma demande!
“Very professional company, careful installation and in accordance with the quote. Good advice, deadlines met: I recommend without hesitation!”
Entreprise très professionnelle, installation soignée et conforme au devis. Bons conseils, délais respectés : je recommande sans hésiter !
Thank you very much for your feedback, Mr Desbrueres We are happy to know that our professionalism, the quality of the installation and the respect of the estimate met your expectations. Advice and controlled deadlines are part of our commitments, and your satisfaction is a great reward for the whole team. Thank you for your recommendation, it sincerely touches us. Looking forward to supporting you in your future projects, De Klengen Daachdecker Sàrl
Merci beaucoup pour votre retour, Monsieur Desbrueres Nous sommes heureux de savoir que notre professionnalisme, la qualité de l’installation et le respect du devis ont répondu à vos attentes. Les conseils et les délais maîtrisés font partie de nos engagements, et votre satisfaction est une belle récompense pour toute l’équipe. Merci pour votre recommandation, elle nous touche sincèrement. Au plaisir de vous accompagner pour vos futurs projets, De Klengen Daachdecker Sàrl
“Super helpful and good quality work. I can only recommend.”
“De Klengen Daachdecker has always carried out many roofing works (new Velux window, my entire PV system with 26 panels, gutters and small repairs) to my complete satisfaction through his competent and professional employees. I can only highly recommend this seriously run business. François Lippert Mondorf”
De Klengen Daachdecker huet mir schon sou munch Daacharbechten (nei Velux Fënster, meng ganz PV Anlag mat 26 Panneauen, Fuiten a kleng Reperaturen) ömmer zu menger vollsten Zefriddenheet duerch seng kompétent a professionell Matarbechter ausgefouert. Ech kann deen sériö - geféierte Betrieb nömmen beschtens recommandéieren. François Lippert Mondorf
“Appointment made, did not show up, did not get in touch.”
Rendezvous gehat, net komm, sech net gemellt.
“My PV system was installed by "De klengen Daachdecker". Clean work done. During our extension, my roof was renewed with Alvitra. Overall, I am very satisfied. Thank you very much DKD”
Meine PV-Anlage wurde vom "De klengen Daachdecker" installiert. Saubere Arbeit geleistet. Beim unserem beibau wurde mein Dach mit Alvitra erneuert.Alles im ganzen bin ich ganz zufrieden. Vielen Dank DKD
“We bought our house in 2022, where a bedroom was added. The flat roof of this room was built in 2019 by "De klengen Daachdecker" and has two flat Velux windows. In 2023, water dripped through the roof into our bedroom. Since the defective roof is still under warranty, we tried to contact the company. The company was very difficult to reach, as all emails were ignored and no one answered the phone. Eventually, a craftsman was sent to us. The craftsman only repaired the water ingress source at the windows, but did not check the roof itself to see if there was still water inside. The company refused to open the roof itself and check if water had accumulated in the roof. In general, "Der kleine Dachdecker" was very unfriendly and uncooperative on the phone. We turned to another company. This one checked the roof, where water had indeed accumulated. We were told that the waterproofing was wet and had to be completely replaced. So we contacted "den klengen Dachdecker" again, who continued to ignore us. Through the insurance and the ULC (consumer protection), two different experts came to us to assess the damage. Both told us that the flat roof was built defectively in several places. "De klengen Daachdecker" also did not respond to the ULC's letter. Since we were fed up, we decided to have the roof repaired by the other company.”
Wir haben unser Haus 2022 gekauft, wo ein Schlafzimmer angebaut wurde. Das Flachdach von diesem Zimmer wurde 2019 von "De klengen Daachdecker" gebaut und hat zwei flache Veluxfenster. Im Jahr 2023 hat es durch das Dach in unser Schlafzimmer getropft. Da das defekte Dach noch unter die Garantie fällt, versuchten wir die Firma zu kontaktieren. Die Firma war sehr schwer zu erreichen, da die Emails alle ignoriert wurden und keiner ans Telefon ging. Irgendwann wurde dann doch ein Handwerker zu uns geschickt. Der Handwerker reparierte nur die Wassereinlaufquelle an den Fenstern, schaute aber nicht im Dach selbst nach, ob da noch Wasser drin wäre. Die Firma weigerte sich das Dach selbst aufzumachen und nachzuschauen op sich Wasser im Dach gesammelt hat. Allgemein war "Der kleine Dachdecker" am Telefon sehr unfreundlich und unkooperativ. Wir wendeten uns an einer andere Firma. Diese schaute im Dach nach, wo sich auch tatsächlich Wasser angesammelt hat. Uns wurde gesagt, dass die Abdichtung nass sei, und diese ganz ersetzt werden muss. So wendeten wir uns wieder an "den klengen Dachdecker", der uns aber weiterin ignorierte. Über die Versichung und der ULC (Konsumentenschutz) kammen zwei verschiedene Experten zu uns, um den Schaden zu begutachten. Beide sagten uns, dass das Flachdach fehlerhaft an mehreren Stellen gebaut wurde. Der "klengen Daachdecker" antwortete zudem nicht auf den Brief der ULC. Da wir es solangsam Satt hatten, entschieden wir uns das Dach von der anderen Firma reparieren zulassen.
“Not even a reaction to my request, yet companies complain about not having enough orders!??”
Même pas une réaction à ma demande, mais les firmes réclament ne pas avoir suffisamment de commandes !??
“First appointment with the boss, he didn't show up and only apologized when making the second appointment, which the boss did attend, very nice during his visit but never contacted me again. Sent 2 emails, 2 texts and called twice, with no response at all. If a boss has this attitude, then what can be expected from his services?”
Premier RV avec le patron , il n'est pas venue et ne s'est excuser qu'à la prise du deuxième RV, au quelle le patron est venu, tres gentil lors de sa visite mais ne m'a plus jamais recontacté. Envoyé 2 mails, 2 sms et appelé 2 fois, sans réponse aucune. Si un patron a cette attitude, alors que faut-il espérer de ses prestations ?
“Very good service,”
Sehr gute Service,
“Never reachable and never replies to various emails and texts....”
Nie zu erreichen und meldet sich nie auf diverse mails und sms....
“Nice during his visit for the estimate. Mr. indicated to me that he would come within two weeks... never contacted me again. Sent 2 texts and called twice, the company never contacted me again.”
Gentil lors de sa visite pour le devis. M. m'a indiqué qu'il viendrait endéans deux semaines... ne m'a plus jamais recontacté. Envoyé 2 sms et appelé 2 fois, l'entreprise ne m'a plus jamais contacté.
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