“Contacted them via email 2 times in a period of 1 month to ask for cleaning service at my apartment. Did not receive any answer”
Cleaning in Steinsel
Cleaning company
Founded in 2007, All Maid is a cleaning and maintenance company dedicated to making your home spotless with qualified professionals. As a family-owned business, our goal is to relieve your daily chores, allowing you to fully enjoy your free time.
We understand the importance of a clean and well-maintained environment, which is why we are committed to providing high-quality cleaning services tailored to your specific needs. Whether it’s regular cleaning, a thorough spring cleaning, or a one-time intervention, our dedicated team is here to offer you personalized and professional service.
Feel free to contact us for more information about our services or to schedule an appointment at +352 26 64 90 90.
All our cleaning products are eco-friendly and pH-neutral. Additionally, we also offer our range of eco-friendly products for sale. For more information on this, please don’t hesitate to contact us at +352 691 184 129.
At All Maid, your satisfaction is our top priority!
French · English · German · Luxembourgish · Portuguese
7 PHOTOS
2.1/5 · 15 Google reviews See the reviews on Google
“Contacted them via email 2 times in a period of 1 month to ask for cleaning service at my apartment. Did not receive any answer”
“Serious company from a general point of view. The cleaning ladies are generally very polite, efficient and some are very meticulous. Possibility to cancel services during holidays. Although miracles and perfection do not exist, All Maid meets 90% of my expectations.”
Entreprise sérieuse d'un point de vue général. Les femmes de ménages sont dans l'ensemble très polies, efficaces et pour certaines très méticuleuses. Possibilités d'annuler les prestations lors des congés. Bien que les miracles et la perfection n'existent pas, All Maid répond à 90% à mes attentes.
“We called several times to get a quote, it seems no one is interested in getting new clients, very difficult, a shame.”
Mir hun en pur mol ungeruf fir en de devis ze kreien, et schengt keen ze interesseieren fir nei Clients ze kreien, ganz schwiereg, schued.
“There is no correct and reliable follow-up of the activity: no responses to service requests, when calling you are informed that the intervention. (the day before). Heavy one-off interventions postponed from week to week. Certainly a difficult activity because it is sensitive to absences, but that is part of the job... good luck, I'm canceling everything.”
Il n y a pas de suivi correcte et fiable de l’activité: pas de réponses aux demandes de prestation, en appelant on vous informe que l’intervention. ( la veille). Interventions lourdes ponctuelles repoussées de semaine en semaine. Certes activité difficile car sensible aux absences mais cela fait partie du métier.. bon courage j annule tout
“The cleaning ladies never arrive at the agreed time. Cleaning without products. They broke a glass plate but claimed it wasn't them.”
Les femmes de ménages ne viennent jamais à l’heure convenue. Nettoyage sans produits. Elles ont cassé une plaque en verre mais ont prétendu que ce n’étaient pas elles.
Hello Mrs BRITO, As you know, the arrival at the third customer of the day depends on the traffic between the different stages, we do our best to arrive at the agreed time. The cleaning is done with ecological products and especially microfiber. As for the glass plate that covered a chest of drawers, it is impossible to break with a vacuum cleaner, especially if the furniture is more than 1.5m high.
Bonjour Madame BRITO, Comme vous le savez l'arrivée chez le troisième client de la journée dépend du traffic entre les différentes étapes, nous faisons au mieux pour arriver à l'heure convenue. Le nettoyage est fait avec des produits écologiques et surtout de la microfibre. Quand à la plaque de verre qui couvrait une commode, il est impossible à casser avec un aspirateur, surtout si le meuble fait plus d' 1,5m de haut.
“Horrible experience with this company. They were never on time and the cleaning staff constantly changes. Please stay away, do not recommend at all.”
Horrible experience with this company. They were never on time and the cleaning staff constantly changes. Please stay away, do not recommend at all.
“To be avoided at all costs !!”
A éviter à tout prix !!
“After a call for a visit, they tell you to confirm and then nothing happens. Already had regular visits, they come when they want, even after being told not to come, just to cash in as much money as possible. They don't even answer the phone. I got the ironing service, never requested but billed To be avoided, very expensive and not satisfying”
Après un appelle pour un passage, on dit de confirmer et plus rien ce passe. Déjà eu des passage régulier, ils viennent quand ils veulent, même après avoir dit de ne pas passer pour encaisser le plus d'argent. Ça répond même pas au téléphone. J'ai eu le sérvice repassage, jamais demandé mais facturé À éviter, très chèrs et pas satisfaisant
“One of our worst experiences in the cleaning sector. Not only does the staff change all the time, but when you have damage caused by them, you can be sure they won't respond to you anymore. Only after the intervention of a lawyer, and even then only from the moment they were summoned to court, did they react. If you like this kind of adventure, don't hesitate!”
Une de nos pires expériences vécu dans le domaine du nettoyage. Non seulement que le personnel change tout le temps, lorsque vous avez un dégât causé par eux vous pouvez être sûr qu’il ne vont plus vous répondre. Seulement après l’intervention d’un avocat et encore seulement à partir du moment où ils ont été cités au tribunal qu’ils ont réagi. Si vous aimez ce genre d’aventure, n’hésitez pas!
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