POSS Orthopädie-Schuhtechnik is a manufacturer of medical orthopaedic aids, which are individually manufactured according to the wishes and needs of the customer.
The focus of our company is on the manufacture of medically justified, tailor-made products that meet the requirements of our patients, doctors and payers in a legally compliant manner.
For us, quality means meeting the requirements and needs of our customers in the best possible way and as quickly as possible. This also includes the provision of services for our customers, which can go far beyond the delivery of our handmade products.
We base our work on the knowledge and experience of orthopaedic shoe technology and orthopaedic technology as well as on the product-specific guidelines of doctors, payers and the Central Association for Orthopaedic Shoe Technology.
For us, acting with quality in mind means managing and using all resources efficiently and carefully. Every employee has the duty and the right to ensure that circumstances that prevent the production of high-quality products are eliminated.
The production of quality is above all a matter of achieving a high level of quality in terms of materials and finish, customisation and longevity. Through conscious commitment and continuous training, the level of knowledge of the employees is maintained at a high level, which is reflected in the customer service.
Managers are required to apply the quality management measures in force in their area of responsibility, to continuously monitor their effectiveness and to adapt them to the latest knowledge and requirements. This understanding and awareness of quality, as well as the attitude of all employees towards quality, are the prerequisites for the satisfaction of our customers and thus for the sustainable success of our company.
In addition, POSS Orthopädie-Schuhtechnik and its employees have a duty to advise customers in the footwear retail trade competently, individually and to their complete satisfaction.