Verified profile
Address
4, Impasse Aloyse Kayser L-7541 Mersch
Phone
Email
Opening hours
Patrick Everard
Technical manager (M)
We received a quote from the company. I wanted to clarify certain aspects of the quote by contacting them. Unfortunately, it was difficult to have a real conversation as the discussion was so challenging. The person on the phone monopolized 80% of the speaking time, even though I was calling to ask my questions. It ended when they told me they wouldn't do the work because my explanations were too vague. On the one hand, I am not a building professional, and on the other hand, it's difficult to provide clear explanations when your interlocutor is constantly talking. Ultimately, the refusal might be a blessing in disguise. I therefore confirm the reviews already submitted by Ms. Dresse and Mr. Panzani.
I was very satisfied with the service after a burglary. Friendly reception on the phone, quick sending of the cost estimate, very good work also within a reasonable timeframe, professional and super friendly man! Fast and good work. Thanks for that! TOP!
Unfortunately I have to confirm some of the other reviews points: arrogance, unfriendliness, and extremely unpleasant attitude. I personally would not recommend their service.
Top Service
I waited for the boss personally for over an hour for an appointment, and the gentleman still hasn't arrived to this day. When I inquired at the office, I was told that the gentleman was in a village, over 30km from the actual destination. And this here in Luxembourg? He was already almost in Germany or Belgium. Very, very unprofessional, absolutely NOT to be recommended.
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