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Our commitment

Administrator, Editor and Hoster of Wedo:

Wedo is managed by the limited liability company FDA SERVICES S.àr.l..

Wedo is processed individually by each company. The entrepreneurs are solely responsible for the truthfulness, timeliness and legality of the content they upload to the platform.

The website is hosted by Hetzner Online GmbH.

Industriestr. 25

91710 Gunzenhausen

Germany


Definition and purpose of Wedo:

The Internet platform www.wedo.lu (hereinafter “Wedo”) is managed by the limited liability company FDA Services (hereinafter “FDA Sàrl”), which has been registered in the Luxembourg Commercial Register since 18. july 2017 under the number B216299 and has its registered office in 2, circuit de la Foire Internationale, L-1347 Luxembourg.

Wedo is interesting for two different target groups of users who clearly differ from each other: Individuals or users and entrepreneurs or craftsmen.

Wedo enables entrepreneurs to benefit from various services and the sale of products online. Wedo connects on the one hand customers who are looking for products or services and on the other hand experts from the trade. The contract is concluded individually between the above-mentioned parties.

The use of the platform requires a fee for offerers of products and services, for individuals or users it’s free.

Wedo makes it possible to quickly find the right specialist for a project. Suppliers, in turn, benefit from an easy-to-use platform on which they can present themselves and their products and services in order to convince new customers of their services.


People who can access Wedo

According to article 1119 of the Civil Code, no person may register on behalf of a third party unless he is its legal representative or has been expressly appointed to do so.

According to articles 1123 et seq. of the civil code, the user must be entitled to conclude a contract. In order to use the services of Wedo, you must be at least 18 years old or an emancipated minor over 16 years.

By using this website, users confirm that they have the necessary skills and age. Wedo rejects any obligation to check. In the event of use of the website by a minor or adult who is unable to do so, the legal representative is responsible and therefore liable for any obligations entered into by the user.

Access to Wedo is in principle reserved for FDA ASBL members, unless FDA Sàrl decides otherwise. A different fee schedule applies to entrepreneurs – who are not FDA members. Wedo can only be used by entrepreneurs who have registered.


Using wedo.lu

After signing the contract, you can create an account by specifying an account name (login) and password and entering your personal data using a standardized registration form. As required by the standard registration form, you agree to provide truthful, accurate, legal, current and complete information about yourself. You agree to update your information regularly and in the event of changes to the information in your user account.

You are solely responsible for keeping your account and password confidential, personal and non-transferable. You agree to protect the password and login assigned to you and not to pass it on to third parties. In the event of loss of the password, the entrepreneur undertakes to inform the FDA Sàrl. The entrepreneur undertakes to inform the FDA Sàrl as soon as there are doubts that an unauthorized third party had access to Wedo or had gained knowledge of the password. Neither the publisher nor the administrator can be held responsible for the use by third parties who are in possession of the access parameters. FDA Sàrl reserves the right to block companies that have provided their access data. However, this block does not release the company from its obligation to pay.

You are solely responsible for the publication of all your data, information, photos, plans, etc. You are solely responsible for concluding the contract with the individual and the consequences of failure to perform or improper performance of your obligations. Wedo is only an intermediary platform and cannot be held responsible for the use of the website or the misuse of the purpose of the website.


Obligations of the user

The access to Wedo is via the Internet. You declare that you know and accept the risks. You must protect yourself from the effects of computer piracy by implementing a customized and secure computer configuration, especially a firewall and a regularly updated virus program. The publisher or administrator cannot be held liable for any damage that you incur directly or indirectly in connection with surfing on Wedo.


Wedo Modification

The FDA Sarl reserves the right to change, modify or switch off Wedo for reasons of maintenance, updating or other reasons. Liability to the publisher or administrator for direct or indirect damages in connection with such changes is excluded.


General limitations of liability

Limitation of liability

Liability for damages incurred by the user as a result of non-performance or improper performance of contractual obligations or the possible loss of data, in particular for indirect damage, consequential damage caused by a defect, loss of profit or claims by third parties, is excluded to the extent permitted by law.

Disclaimer of liability

This is expressly agreed:

–            FDA Sàrl cannot be held liable for force majeure or events beyond its control, in particular interruption of the access networks or access via the Internet access service or failure of receivers for which FDA Sàrl is not responsible, loss of data or transactions carried out via the service for the purchase of goods or services, or damage.

–            FDA Sàrl cannot be held responsible for malfunctions caused by maintenance or repair work, refurbishment or expansion of its technical systems.

–            FDA Sàrl is not liable for any improper use of the service.

–            FDA Sàrl cannot be held liable in the event of legal proceedings against the customer for the use of the service offered by FDA Sàrl and a service accessible via the Internet.
The FDA Sàrl has no control over the type or characteristics of the data that can be transmitted via its host and assumes no responsibility as data manager.

–            FDA Sàrl can in no case be held responsible for the content of the services consulted and accessible via Wedo.

–            FDA Sàrl assumes no liability in the event of non-performance or improper performance of the service or purchase contract concluded between the user and provider. The liability is exclusively with the crafts enterprises or if necessary with the user. In such a dispute, the general terms and conditions of sale and / or purchase of the provider or the respective user shall apply.

Special provisions for using the “Offer” function and managing the mini-site

Wedo serves only as an intermediary between provider and user.  The contract is concluded directly between the craft business and the customer outside wedo.lu.

In any case, FDA Services Sàrl is exempt from the control of the information, contents, products and services that the vendor places online on Wedo.

Wedo assumes no responsibility for any illegal, immoral or improper use of these functions. Likewise, in the event of improper provision of services or defects in products sold via the online shop, the provider declares sole responsibility for any damage.


Modification of the general conditions of use

The present general terms of use can be adapted or supplemented at any time and without prior notice according to the changes made to Wedo or for other reasons. It is up to you to inform yourself about the general terms of use of Wedo, of which only the online version applies. It is possible that the general terms of use have changed since the last use of Wedo, and it is up to you to read them before placing an order or acceptance as well as before putting a call for tender online.


Privacy Statement

The personal data (“Data”) provided by you on Wedo will be processed in accordance with the Data Protection Act.
The data will only be processed for the purpose of enabling contact to be established between you and the specialist who responds to your request.

Your data will only be stored for as long as is necessary to provide you with the expected service.

All necessary precautions are taken to ensure data security. However, not all risks of Internet use can be excluded.

In accordance with the Data Protection Act, you have the right to access, modify, delete or object to the processing of your data. To exercise these rights, you may contact the publisher or administrator regarding data processed under your personal account.


Legal framework - Intellectual property

Wedo is protected with all its contents by national, international and European laws, in particular by laws for the protection of intellectual property. Unless otherwise indicated, neither the administrator nor the publisher grant a license or approval regarding the intellectual property rights to Wedo and its content.

Duplication of Wedo in any form or by any means is not permitted without prior written permission.

The rights granted to you implicitly or explicitly above represent a right of use and in no case a transfer of rights, property or anything else in relation to Wedo.


Hypertext links and linked sites

For your convenience, Wedo may contain links to other websites that may be useful or of interest to you. By accepting the Terms of Use, you accept any advertising, even if specified.

The administrator does not systematically control the content of these pages and cannot be held responsible for the content of these pages. They can therefore not be held responsible for the content of other websites, neither with regard to their legality nor to the correctness of the information contained therein.


Applicable law and competent courts

All disputes in connection with the use of Wedo are subject to Luxembourg law and are subject to the exclusive jurisdiction of the courts of the City of Luxembourg.

Luxembourg 23. february 2018


How do we protect your personal data?

We take all reasonable precautions to protect your personal data and require that third parties who treat or process your personal data do likewise.

If FDA Services Sàrl cooperates with other companies, these companies are only selected after a complete selection process. In this selection process, each individual service provider is carefully selected according to its data protection and organizational relevance. This selection process is documented in writing and a contract for the processing of contract data is only concluded if it meets the identified security requirements, including European and national regulatory requirements.

Access to your personal information is restricted to prevent unauthorized access, alteration or misuse and is permitted only to our employees and agents who need it in the course of their work.

How should you use the personal data collected via the quote function?

Via the functionality you have access to contacts of customers who are looking for a craft service. By accepting the general conditions of use you undertake to use this data solely for the purpose of contacting the customer in order to propose a quote or a service. You subsequently agree to save only the data of customers with whom you establish a business relationship.


Targeted use of your data

Cookies

Cookies are small text files that can be stored on a website visitor’s computer. They allow you to make personal operational settings on the website.

Cookies are used by FDA Services Sàrl to analyse the use of our website in anonymised or pseudonymised form and to provide the user with advanced functions. The use of the website is not possible without cookies. Most browsers are set to automatically accept cookies. You can generally prevent cookies from being stored on your hard disk by selecting “Do not accept cookies” in your browser settings. You can also set your browser to ask your permission before you save cookies. Finally, you can delete cookies that have already been set at any time. Please refer to your browser’s instructions on how to implement this measure.

Use of Google Analytics

Our website uses Google Analytics. This service analyses access to the websites of Google Inc. “(“Google”) and helps us to improve our presence on the Internet. The information generated by the cookie (IP address, access time, access duration) is transmitted to a Google server in the USA and stored there. The evaluation of your activities on our website will be sent to us in the form of reports. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google.

However, the Google tracking codes on our website use the “anonymous” function, so that IP addresses are shortened to exclude a possible direct personal relationship with you. You may refuse the use of cookies by selecting the appropriate settings on your browser. In this case, however, you will not be able to use all functions of our website. There are some browser extensions with which you can deactivate and control the tracking of Google Analytics.

By using our website, you consent to the processing of data about you by Google.

Use of your data for information and advertising purposes

In addition to providing our services, we also use your personal information to communicate with you about our marketing offers or promotions and to recommend other services that may be of interest to you. These offers contain in particular references to new web and online information offers with current processing purposes.

More specifically, we may use your personal information to send you:

–            to companies: Information by e-mail about our service offers, if you have created a user account and have expressly decided to do so.

–            to companies and individuals: a newsletter if you have expressly chosen to receive it on our website or in one of our information e-mails by clicking on a link indicating that you would like to receive our newsletter.

If you no longer wish to receive information or newsletters from us by e-mail, you can object at any time by contacting us or using the link provided in each of our e-mails or newsletters.

What are your rights and how can you exercise them?

If you have any questions, comments or concerns about how we handle your personal data, you can contact the data protection officer directly.

You have the following rights:

–            You may request a copy of the personal information we hold about you.

–            You can ask us to correct, update or delete your personal data.

–            If you believe that your personal data has not been processed in accordance with the law, you may contact the CNPD (www.cnpd.lu or cnpd.lu and file a complaint.


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